:root{font-family:Inter,Segoe UI,Microsoft YaHei,sans-serif;color:#24384a;background:#f4f7fa;font-synthesis:none}*{box-sizing:border-box}body{margin:0}header{height:76px;background:#fff;padding:20px 28px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid #dbe4eb}header strong{font-size:22px}header .muted{margin-left:18px}.muted,small{color:#6a7e8e;font-size:12px}.online{color:#16816c}.offline{color:#ad654a}.banner{background:#fff4d8;padding:12px 28px;font-size:14px}.error{background:#ffeded;color:#a52735;padding:10px;font-size:13px}main{display:grid;grid-template-columns:270px 330px minmax(320px,1fr);height:calc(100dvh - 118px)}aside,.inbox,.conversation{padding:20px;border-right:1px solid #dbe4eb;overflow:auto}h2{font-size:17px;margin:0 0 16px}h2 small{float:right}form{display:flex;gap:8px;flex-direction:column}input,textarea{border:1px solid #cbd8e2;border-radius:8px;background:#fff;padding:11px;font:inherit;font-size:14px;width:100%}button{background:#178fba;color:#fff;border:0;border-radius:8px;padding:10px;cursor:pointer;font:inherit;font-size:13px}button:disabled{opacity:.5;cursor:default}.account{margin-top:14px;background:#fff;padding:14px;border:1px solid #dbe4eb;border-radius:10px}.account strong{display:block;margin-bottom:6px}.account form{margin-top:12px}.chat{background:#fff;color:inherit;display:block;text-align:left;width:100%;border:1px solid #dbe4eb;margin-bottom:10px;padding:14px}.chat.active{border-color:#178fba;background:#eaf7fd}.chat strong{display:block;margin-top:8px}.chat p{white-space:nowrap;text-overflow:ellipsis;overflow:hidden;margin:8px 0}.tag{font-size:11px;color:#1687b0;background:#eaf7fd;border-radius:4px;padding:3px 6px}.empty{color:#7b8f9e;font-size:14px;line-height:1.8}.conversation{display:flex;flex-direction:column;background:#fff}.sender{font-size:13px;background:#eaf7fd;padding:12px;border-radius:8px}.messages{flex:1;overflow:auto;padding:10px 0}.bubble{max-width:80%;width:fit-content;background:#f1f5f8;border-radius:12px;padding:10px 14px;margin:10px 0}.bubble p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0 0 6px;font-size:14px}.outgoing{background:#e1f5ee;margin-left:auto}.composer{padding-top:12px;border-top:1px solid #dbe4eb}.composer textarea{min-height:90px;resize:vertical}.composer button{align-self:flex-end}@media(max-width:950px){main{grid-template-columns:220px 260px minmax(280px,1fr);overflow-x:auto}header .muted{display:none}}.account.active{border-color:#178fba;background:#eaf7fd}.account-switch{width:100%;background:transparent;color:inherit;text-align:left;padding:4px}.account-switch:focus-visible{outline:2px solid #178fba}.all-inbox{margin-top:18px;padding:12px;background:#fff;border:1px solid #dbe4eb}.all-inbox.active{background:#eaf7fd;border-color:#178fba}.chat-tools{display:flex;gap:6px;align-items:center;margin-bottom:10px}.unread{float:right;background:#178fba;color:#fff;border-radius:12px;padding:2px 7px;font-size:12px}.older{display:block;margin:0 auto 16px;background:#edf6fa;color:#178fba}.conversation{min-height:0}.official-entry{background:#eaf7fd;color:#29566d;padding:10px 28px;font-size:13px}.official-entry summary{cursor:pointer}.official-entry p{line-height:1.8;margin:10px 0 0}.workspace-tabs{display:flex;gap:8px;padding:10px 28px;background:#fff;border-bottom:1px solid #dbe4eb}.system-login{display:flex;justify-content:center;align-items:center;min-height:100vh}.system-login section{width:min(420px,90vw);padding:28px;background:#fff;border-radius:16px}.system-login form,.system-login label{display:grid;gap:12px}.system-login form{gap:20px}.login-methods{display:flex;gap:6px;margin-top:12px}.login-methods button{flex:1;background:#eef3f7;color:#506779;font-size:12px;padding:8px 4px}.login-methods button.selected{background:#178fba;color:#fff}.qr-request{width:100%}.qr-login{margin-top:12px;text-align:center}.qr-login img{display:block;max-width:100%;height:auto;margin:0 auto;border-radius:8px;background:#fff}.qr-login p{font-size:12px;line-height:1.8;margin:10px 0}.qr-login small{display:block;line-height:1.7;text-align:left}select{width:100%;padding:10px;border:1px solid #cbd8e2;border-radius:8px;background:#fff;color:#24384a;font:inherit;font-size:13px}input[type=file]{font-size:12px;padding:8px}.management{display:flex;min-height:calc(100dvh - 76px);background:#111318;color:#e5eaf0}.management-nav{width:210px;flex-shrink:0;padding:28px 16px;background:#191c22;border-right:1px solid #303640}.management-nav strong{display:block;color:#35a9c3;font-size:20px;margin-bottom:28px}.management-nav button{display:block;width:100%;text-align:left;margin-bottom:12px;background:transparent;color:#bbc5d0}.management-nav button.selected{background:#20353e;color:#55bdd4}.management-nav p{font-size:12px;color:#82909f;line-height:1.8}.management-body{flex:1;padding:28px;min-width:0}.management-title{display:flex;align-items:center;gap:20px;margin-bottom:24px}.management-title h1{font-size:20px;margin:0}.management-title span{font-size:13px;color:#929dab}.management-toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap;background:#1b1e25;padding:20px;border:1px solid #303640;border-radius:8px;margin-bottom:24px}.management-toolbar input{max-width:340px;background:#262b34;border-color:#414a56;color:#e5eaf0}.management button{background:#1586cd}.menu-host{position:relative}.management-menu{position:absolute;top:100%;left:0;min-width:145px;background:#343941;box-shadow:0 6px 20px #0006;border-radius:6px;padding:6px;z-index:10}.management-menu button{display:block;width:100%;background:transparent;color:#e7ecf2;text-align:left;border-radius:4px;white-space:nowrap}.management-menu button:hover{background:#454e5b}.account-table-wrap{overflow:auto;border:1px solid #303640;border-radius:8px;min-height:240px;padding-bottom:130px}.account-table{width:100%;border-collapse:collapse;min-width:850px;text-align:left}.account-table th{background:#252a32;font-size:13px;font-weight:500;color:#c1cbd7;padding:20px}.account-table td{padding:24px 20px;background:#1a1d24;border-top:1px solid #303640;vertical-align:top;font-size:14px}.account-table td:last-child{width:125px}.account-table p{font-size:12px;color:#99a6b5;margin:8px 0 0;line-height:1.6}.identity{display:flex;gap:12px;align-items:center}.avatar{width:40px;height:40px;flex-shrink:0;display:grid;place-items:center;border-radius:50%;background:#295c72;color:#8ad9ef;font-size:18px}.method-badge{border:1px solid #786234;color:#d1ad58;border-radius:4px;padding:4px 6px;font-size:12px}.auth-badge{padding:4px 7px;border:1px solid #586274;border-radius:4px;font-size:12px;color:#c4cddd}.auth-badge.ready{color:#48bb82;border-color:#285c41}.continue-login{margin-top:12px}.management .danger{color:#f17d88;background:#482833}.account-table .account-failure,.account-failure{color:#f28c98!important;line-height:1.8;font-size:13px}.management-empty{text-align:center;padding:50px;color:#8998a9}.management-note{color:#8192a5;font-size:12px;line-height:1.8}.modal-backdrop{position:fixed;inset:0;background:#0009;display:grid;place-items:center;z-index:50;padding:20px}.management-modal{width:540px;max-width:100%;max-height:90dvh;overflow:auto;background:#232832;color:#e5eaf0;border:1px solid #465162;border-radius:10px;padding:24px}.modal-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.modal-title h2{margin:0}.modal-title button{background:transparent!important;font-size:24px;padding:0 6px;color:#b5c2d1}.management-modal input,.management-modal select{background:#171c24!important;color:#e5eaf0!important;border-color:#445063!important}.management-modal dl{display:grid;grid-template-columns:150px 1fr;gap:18px;font-size:14px}.management-modal dt{color:#9daabb}.management-modal dd{margin:0;overflow-wrap:anywhere}.management-modal p{line-height:1.8}.management-modal .muted{color:#a8b7c7}.recycle-row{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid #414a56}@media(max-width:900px){.management-nav{width:155px}.management-body{padding:16px}}@media(max-width:600px){.management-nav{display:none}.management-body,.management-toolbar{padding:12px}.management-modal{padding:18px}.management-modal dl{grid-template-columns:100px 1fr}}.sortable-heading{display:inline-flex;align-items:center;gap:8px;white-space:nowrap}.sort-arrows{display:inline-flex;flex-direction:column;gap:1px}.management .sort-arrows button{display:grid;place-items:center;width:22px;height:17px;padding:0;border:0;border-radius:3px;background:transparent;color:#8192a5;font-size:10px;line-height:1;cursor:pointer}.management .sort-arrows button:hover{background:#364452;color:#e5eaf0}.management .sort-arrows button.active{color:#55c8f3;background:#203e50}.management .sort-arrows button:focus-visible{outline:2px solid #55c8f3;outline-offset:1px}.account-sync-warning{color:#c39125;font-size:13px;line-height:1.5}.remote-client{padding:16px 28px;background:#eef2f5;min-height:calc(100vh - 130px)}.remote-toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.remote-toolbar select{max-width:340px;padding:8px}.remote-note{color:#536a7b;font-size:13px;line-height:1.7}.remote-screen{display:block;width:min(100%,1280px);height:auto;margin:16px auto;border:1px solid #cbd8e2;background:#fff;outline-offset:2px}.remote-screen:focus{outline:2px solid #178fba}.remote-entry{display:flex;flex-direction:row;align-items:end;flex-wrap:wrap;max-width:1280px;margin:auto}.remote-entry>label:first-child{flex:1;min-width:260px;font-size:13px}.remote-secret{display:flex;align-items:center;font-size:13px;gap:6px}.remote-secret input{width:auto}.remote-entry button{align-self:end}.customer-workspace{background:#11151c;color:#e4eaf3;min-height:calc(100dvh - 118px)}.customer-top{display:flex;justify-content:space-between;align-items:center;padding:20px 26px;border-bottom:1px solid #303846}.customer-top h1{font-size:21px;margin:0 0 8px}.customer-top p{font-size:13px;color:#91a3b9;margin:0}.customer-layout{display:grid;grid-template-columns:210px 330px minmax(360px,1fr);height:calc(100dvh - 207px);min-height:560px}.customer-layout>aside,.customer-layout>section{padding:0;border-right:1px solid #303846;min-width:0;min-height:0}.customer-workspace h2{font-size:16px}.customer-accounts{background:#171d26;padding:18px 12px!important;overflow:auto}.customer-accounts h2{padding:0 8px}.customer-account{display:block;width:100%;text-align:left;background:transparent;color:#d6e0ed;border:1px solid transparent;padding:13px 12px;margin:8px 0}.customer-account strong{display:block}.customer-account span,.customer-account small{display:block;margin-top:6px;color:#91a3b9;font-size:12px}.customer-account.selected{background:#21384b;border-color:#326482}.customer-badge{display:inline-block!important;background:#168ecc;color:#fff!important;padding:2px 6px;border-radius:10px;font-size:11px;float:right;min-width:20px;text-align:center}.customer-list{display:flex;flex-direction:column;background:#1a202a}.customer-list-tools{padding:16px;border-bottom:1px solid #303846}.customer-workspace input,.customer-workspace textarea,.customer-workspace select{background:#111822;color:#e4eaf3;border:1px solid #3d4a5c;border-radius:7px;padding:10px;font:inherit;font-size:13px;width:100%}.customer-filters{display:flex;gap:4px;margin:12px 0}.customer-filters button{background:transparent;color:#a6b7cd;flex:1;padding:8px 3px;white-space:nowrap;font-size:12px}.customer-filters button.selected{background:#23425b;color:#80d1fa}.customer-filters small{color:inherit}.customer-chat-list{overflow:auto;flex:1;min-height:0}.customer-chat{display:block;background:transparent;color:#e4eaf3;width:100%;text-align:left;border-radius:0;padding:16px;border-bottom:1px solid #303846}.customer-chat:hover{background:#242e3c}.customer-chat.selected{background:#23425b;border-left:3px solid #44b7ed}.customer-chat>div{display:flex;align-items:center;gap:7px;justify-content:space-between}.customer-chat strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-chat small{white-space:nowrap;color:#8ca1b7;font-size:11px}.customer-chat p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin:9px 0;color:#a7b6c8;font-size:13px}.customer-chat>div>span{font-size:11px;color:#93a7bc}.customer-account-tag{padding:3px 6px;border-radius:4px;background:#162d3b;color:#64c3e7!important}.customer-tags{justify-content:flex-start!important;flex-wrap:wrap;margin-top:9px}.customer-tags span{padding:3px 5px;border-radius:4px;background:#303548;color:#bbb9ed!important}.customer-hint{font-size:11px;line-height:1.8;color:#8095ac;padding:8px 12px}.customer-empty{padding:30px 18px;font-size:13px;line-height:1.9;color:#93a7bc}.customer-workspace .customer-secondary{background:#2a3444;color:#c0d1e4}.customer-conversation{display:flex;flex-direction:column;background:#131a24;position:relative}.customer-conversation-title{padding:17px 22px;display:flex;justify-content:space-between;align-items:center;gap:12px;border-bottom:1px solid #303846}.customer-conversation-title h2{margin:0 0 8px}.customer-conversation-title p{margin:0;color:#8ea5bd;font-size:12px}.customer-conversation-title strong{color:#71cafa}.customer-actions{display:flex;gap:10px;align-items:center;white-space:nowrap}.customer-actions a{color:#71cafa;font-size:12px}.customer-details{background:#1b2432;border-bottom:1px solid #303846;padding:14px 22px}.customer-details>div:first-child{display:grid;grid-template-columns:1fr 1.4fr;gap:14px}.customer-details label{font-size:12px;color:#91a6bd}.customer-details input,.customer-details textarea{margin-top:6px}.customer-details textarea{height:48px;min-height:42px;resize:vertical}.customer-detail-actions{display:flex;gap:8px;margin-top:10px}.customer-detail-actions button{padding:7px 12px;font-size:12px}.customer-messages{flex:1;min-height:0;overflow:auto;padding:16px 24px}.customer-bubble{max-width:80%;width:fit-content;background:#263446;border:1px solid #35465d;border-radius:12px 12px 12px 2px;padding:12px 15px;margin:12px 0}.customer-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.7;margin:0 0 7px}.customer-bubble small{font-size:10px;color:#8ea5bd}.customer-bubble.outgoing{margin-left:auto;background:#193c50;border-color:#27566d;border-radius:12px 12px 2px}.customer-composer{padding:12px 20px 18px;border-top:1px solid #303846;background:#19212e}.customer-composer textarea{height:84px;resize:vertical}.customer-composer>div:last-child{display:flex;justify-content:space-between;align-items:center;gap:10px}.customer-composer small{font-size:11px;color:#8da2b9;line-height:1.7}.customer-quick{display:flex;gap:6px;overflow:auto}.customer-quick button{background:#2b3646;color:#9eb4ca;font-size:11px;max-width:160px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex-shrink:0}.customer-more{display:block;margin:12px auto;background:#2c394b;color:#a7d9f4;font-size:12px}.customer-new{position:absolute;bottom:190px;left:50%;transform:translate(-50%);box-shadow:0 3px 14px #0005}.customer-alert{display:flex;justify-content:space-between;gap:12px;background:#403429;color:#f3d7ad;padding:12px 24px;font-size:13px}.customer-sync-error{color:#f4a3a9!important;font-size:12px;line-height:1.7}.customer-welcome{margin:auto;text-align:center;padding:40px;color:#8fa4bc;max-width:440px}.customer-welcome>div{font-size:60px;color:#4dafd9;margin-bottom:25px}.customer-welcome h2{font-size:22px;color:#cbdced}.customer-welcome p{font-size:13px;line-height:1.9}@media(max-width:1100px){.customer-layout{grid-template-columns:170px 285px minmax(320px,1fr);overflow-x:auto}.customer-details>div:first-child{grid-template-columns:1fr}.customer-conversation-title{padding:14px;align-items:flex-start}.customer-actions{flex-direction:column;gap:7px}}@media(max-width:700px){.customer-top{padding:15px}.customer-layout{grid-template-columns:145px 250px minmax(300px,1fr)}.customer-composer,.customer-messages{padding:12px}.customer-top p{max-width:230px;line-height:1.7}}.customer-media{display:flex;flex-direction:column;gap:8px;margin-bottom:10px}.customer-media img,.customer-media video{max-width:100%;width:320px;max-height:340px;object-fit:contain;border-radius:8px}.customer-media audio{max-width:100%;width:270px}.customer-media a{color:#8cd4f5;font-size:12px;overflow-wrap:anywhere}.customer-media button{background:#324d65;text-align:left}.customer-attachment{display:flex;align-items:center;gap:12px;font-size:12px;color:#9eb5ce}.customer-attachment label{position:relative;overflow:hidden;padding:7px 10px;border-radius:6px;background:#29384b;cursor:pointer}.customer-attachment input{position:absolute;inset:0;opacity:0;cursor:pointer}.customer-attachment span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-attachment span button{background:transparent;color:#f2a6ad;padding:3px}.app-shell.customer-mode{height:100dvh;display:flex;flex-direction:column;overflow:hidden;background:#11151c}.customer-mode>header{height:48px;flex-shrink:0;padding:8px 20px}.customer-mode>header strong{font-size:18px}.customer-mode>header button{padding:6px 10px}.customer-mode>.workspace-tabs{padding:6px 20px;flex-shrink:0}.customer-mode>.workspace-tabs button{padding:7px 12px}.customer-mode>.banner,.customer-mode>.error{flex-shrink:0;padding:7px 20px}.customer-workspace{flex:1;min-height:0;display:flex;flex-direction:column;position:relative;overflow:hidden}.customer-top{padding:10px 18px;flex-shrink:0;gap:12px}.customer-top h1{font-size:18px;margin:0 0 4px}.customer-top p{font-size:12px}.customer-top button{padding:7px 10px}.customer-layout{flex:1;height:auto;min-height:0;grid-template-columns:160px 290px minmax(340px,1fr)}.customer-layout.focused{grid-template-columns:minmax(0,1fr)}.customer-layout.focused>.customer-accounts,.customer-layout.focused>.customer-list{display:none}.customer-accounts{padding:12px 8px!important}.customer-account{padding:9px 10px;margin:5px 0}.customer-account span,.customer-account small{margin-top:4px}.customer-list-tools{padding:10px}.customer-filters{margin:8px 0}.customer-chat{padding:12px}.customer-chat p{margin:7px 0}.customer-list>.customer-hint{margin:0;padding:5px 10px}.customer-conversation-title{padding:10px 16px;flex-shrink:0}.customer-conversation-title>div:first-child{min-width:0}.customer-conversation-title h2{margin:0 0 4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-actions{gap:7px;flex-direction:row}.customer-actions button{padding:7px 9px;font-size:12px}.customer-details{position:absolute;right:0;top:0;bottom:0;width:min(340px,100%);z-index:5;padding:16px!important;border-left:1px solid #405268;box-shadow:-12px 0 28px #0005;overflow:auto}.customer-details-heading{display:flex!important;justify-content:space-between;align-items:center;gap:10px}.customer-details-heading h2{margin:0}.customer-details .customer-hint{padding:8px 0;margin:8px 0 16px}.customer-details-fields{display:flex!important;flex-direction:column;gap:18px!important}.customer-details textarea{height:180px;max-height:40dvh;resize:vertical}.customer-detail-actions{flex-wrap:wrap;margin-top:18px}.customer-messages{padding:10px 18px;overscroll-behavior:contain}.customer-bubble{margin:8px 0;padding:9px 12px}.customer-bubble p{line-height:1.55}.customer-composer{padding:8px 14px;gap:6px;flex-shrink:0}.customer-composer textarea{height:54px;min-height:42px;max-height:130px;resize:vertical;padding:8px 10px}.customer-composer>div:last-child button{padding:7px 14px}.customer-attachment{gap:8px;min-width:0}.customer-attachment label,.customer-attachment>button{padding:5px 8px;font-size:11px;flex-shrink:0}.customer-quick button{padding:6px 8px}.customer-new{bottom:155px}.customer-alert{position:absolute;z-index:6;top:72px;right:16px;max-width:min(520px,calc(100% - 32px));padding:9px 12px;align-items:center;box-shadow:0 4px 20px #0006;border:1px solid #6f5941;border-radius:8px}.customer-alert button{padding:5px 8px;flex-shrink:0}@media(max-width:1100px){.customer-layout{grid-template-columns:130px 250px minmax(320px,1fr)}.customer-conversation-title{flex-wrap:wrap;align-items:center}.customer-actions{flex-direction:row;flex-wrap:wrap}.customer-accounts h2{font-size:14px;padding:0 4px}.customer-conversation-title h2{max-width:100%}}@media(max-width:700px){.customer-layout{grid-template-columns:110px 220px minmax(300px,1fr)}.customer-mode>header{padding:6px 12px}.customer-mode>header .online,.customer-mode>header .offline{font-size:12px}.customer-top{padding:8px 12px}.customer-top p{max-width:none}.customer-composer small{font-size:10px}}.customer-accounts-heading{display:flex;align-items:center;justify-content:space-between;gap:3px;margin-bottom:8px}.customer-accounts-heading h2{margin:0;padding:0 2px;font-size:14px;white-space:nowrap}.customer-accounts-heading small{float:none;margin-left:3px}.customer-sort{display:flex;flex-shrink:0;gap:2px}.customer-sort button{padding:3px 5px;border-radius:4px;background:transparent;color:#8ba3bc;font-size:14px;line-height:1.2}.customer-sort button[aria-pressed=true]{background:#23425b;color:#7cd5ff}.customer-sort button:hover{background:#2b3e51}.customer-alert{top:8px;right:auto;left:50%;transform:translate(-50%);max-width:min(520px,calc(100% - 260px))}@media(max-width:700px){.customer-alert{max-width:calc(100% - 32px);top:4px}.customer-accounts-heading{flex-wrap:wrap}}.operations-page{padding:20px;overflow:auto;height:100%;box-sizing:border-box}.operations-page>header{display:flex;align-items:center;justify-content:space-between}.operations-card{padding:20px;margin:16px 0;background:var(--shell-panel,#1b222c);border:1px solid #344353;border-radius:10px}.operations-card label{display:flex;flex-direction:column;gap:8px;margin:8px 0}.operations-card input,.operations-card select,.operations-card textarea{padding:10px;box-sizing:border-box;max-width:100%}.operations-card textarea{min-height:100px;width:100%}.operations-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.operations-grid fieldset{min-width:0;max-height:240px;overflow:auto;border:1px solid #344353}.operations-card .operations-check{display:flex;flex-direction:row;align-items:center}.operations-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.operations-table{overflow:auto}.operations-table table{border-collapse:collapse;width:100%;text-align:left}.operations-table td,.operations-table th{padding:12px;border-bottom:1px solid #344353;overflow-wrap:anywhere}.operations-table a{color:#53bbe9}.operations-task{border-bottom:1px solid #344353;padding:16px 0}.operations-task summary{cursor:pointer;margin-top:10px}@media(max-width:700px){.operations-page{padding:10px}.operations-grid{grid-template-columns:1fr}.operations-card{padding:12px}.operations-table table{min-width:600px}}.workspace-shell{--shell-bg:#11151c;--shell-panel:#191e27;--shell-text:#dbe6f3;--shell-muted:#8d9daf;--shell-line:#2d3542;--shell-input:#111822;--shell-active:#203e50;--shell-accent:#55c8ef;display:grid;grid-template-columns:210px minmax(0,1fr);height:100dvh;overflow:hidden;background:var(--shell-bg);color:var(--shell-text)}.workspace-shell.nav-collapsed{grid-template-columns:64px minmax(0,1fr)}.shell-sidebar{padding:0!important;border-right:1px solid var(--shell-line);background:var(--shell-panel);overflow:visible;min-height:0}.shell-brand{height:62px;display:flex;align-items:center;gap:10px;padding:14px 16px;color:var(--shell-accent);white-space:nowrap}.shell-brand strong{font-size:18px}.shell-logo{display:grid;place-items:center;flex-shrink:0;width:32px;height:32px;background:#227a93;color:#d9faff;border-radius:7px;font-weight:700;font-size:13px}.nav-collapsed .shell-brand{padding:14px 16px}.shell-sidebar nav{padding:10px 9px;display:grid;gap:7px}.shell-nav-item{position:relative;display:flex;align-items:center;gap:12px;padding:13px 12px;background:transparent;color:var(--shell-muted);text-align:left;white-space:nowrap}.shell-nav-item.active{background:var(--shell-active);color:var(--shell-accent)}.shell-nav-item:hover{background:var(--shell-active);color:var(--shell-text)}.shell-nav-item svg{flex-shrink:0}.shell-sidebar-note{padding:12px 18px;font-size:12px;color:var(--shell-muted);line-height:1.8}.shell-tooltip{display:none;position:absolute;left:calc(100% + 12px);top:50%;transform:translateY(-50%);padding:9px 13px;background:#3d4654;color:#fff;border-radius:5px;z-index:40;box-shadow:0 3px 14px #0005;pointer-events:none}.shell-nav-item:hover .shell-tooltip,.shell-nav-item:focus-visible .shell-tooltip{display:block}.shell-main{display:flex;flex-direction:column;min-width:0;min-height:0}.shell-toolbar{height:50px;flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:15px;padding:6px 18px;background:var(--shell-panel);border-bottom:1px solid var(--shell-line)}.shell-breadcrumb,.shell-tools{display:flex;gap:10px;align-items:center;min-width:0}.shell-breadcrumb>span{font-size:13px;white-space:nowrap}.shell-connection{color:#b99b61;font-size:10px!important}.shell-connection.ready{color:#40b7a1}.shell-icon-button{background:transparent;color:var(--shell-muted);padding:6px;display:grid;place-items:center}.shell-icon-button:hover{background:var(--shell-active);color:var(--shell-accent)}.shell-tools select{background:var(--shell-input);color:var(--shell-text);border:1px solid var(--shell-line);border-radius:5px;padding:6px 7px;font-size:12px;width:auto}.shell-appearance{display:flex;align-items:center;gap:5px;color:var(--shell-muted)}.shell-user{position:relative}.shell-user-trigger{display:flex;align-items:center;gap:8px;background:transparent;color:var(--shell-text);padding:6px 4px}.shell-user-trigger span{max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.shell-user-menu{display:none;position:absolute;right:0;top:100%;min-width:160px;padding:7px;background:var(--shell-panel);border:1px solid var(--shell-line);border-radius:7px;z-index:45;box-shadow:0 8px 25px #0006}.shell-user:hover .shell-user-menu,.shell-user:focus-within .shell-user-menu,.shell-user.open .shell-user-menu{display:grid}.shell-user-menu button{text-align:left;background:transparent;color:var(--shell-text);padding:11px}.shell-user-menu button:hover{background:var(--shell-active)}.shell-tabs{height:42px;flex-shrink:0;display:flex;gap:8px;padding:6px 18px;overflow-x:auto;background:var(--shell-panel);border-bottom:1px solid var(--shell-line)}.shell-tab{display:flex;align-items:center;border:1px solid var(--shell-line);border-radius:5px;flex-shrink:0}.shell-tab button{background:transparent;color:var(--shell-muted);padding:5px 10px;font-size:12px;white-space:nowrap}.shell-tab.active{background:var(--shell-active);border-color:#32708a}.shell-tab.active button{color:var(--shell-accent)}.shell-tab .shell-tab-close{padding:3px 8px 3px 0}.shell-content{flex:1;min-height:0;min-width:0;overflow:hidden;position:relative}.shell-page{height:100%;min-height:0;display:flex;flex-direction:column;overflow:auto}.shell-page[hidden]{display:none!important}.shell-page>.customer-workspace{flex:1;height:100%;min-height:0}.workspace-shell .management{min-height:0;height:auto;flex:1}.workspace-shell .management-nav{display:none}.workspace-shell .management-body{padding:20px;min-width:0;width:100%}.shell-content .banner,.shell-content>.error{flex-shrink:0}.shell-toast{position:fixed;bottom:20px;left:50%;transform:translate(-50%);background:var(--shell-panel);color:var(--shell-text);border:1px solid var(--shell-line);border-radius:8px;padding:12px 16px;z-index:65}.shell-toast button{margin-left:15px;background:transparent}.shell-password{background:var(--shell-panel);color:var(--shell-text);border:1px solid var(--shell-line);padding:24px;border-radius:12px;width:min(440px,95vw);max-height:90dvh;overflow:auto}.shell-password-title{display:flex;justify-content:space-between;align-items:center}.shell-password-title h2{margin:0}.shell-password-title button{background:transparent;color:var(--shell-text);font-size:22px}.shell-password>p{font-size:12px;line-height:1.8;color:var(--shell-muted)}.shell-password form{gap:13px}.shell-password label{font-size:13px;display:grid;gap:7px}.shell-password input{background:var(--shell-input);color:var(--shell-text);border-color:var(--shell-line)}:root[data-workspace-theme=light] .workspace-shell{--shell-bg:#eef3f8;--shell-panel:#fff;--shell-text:#25364a;--shell-muted:#61758c;--shell-line:#d5dfea;--shell-input:#f7f9fc;--shell-active:#e0f2fc;--shell-accent:#087b9f}:root[data-workspace-theme=light] .workspace-shell :is(.management,.management-body,.customer-workspace,.customer-conversation){background:var(--shell-bg);color:var(--shell-text)}:root[data-workspace-theme=light] .workspace-shell :is(.management-toolbar,.account-table,.account-table th,.customer-accounts,.customer-list,.customer-list-tools,.customer-composer,.customer-details,.management-modal){background:var(--shell-panel);color:var(--shell-text);border-color:var(--shell-line)}:root[data-workspace-theme=light] .workspace-shell :is(input,textarea,select){background:var(--shell-input)!important;color:var(--shell-text)!important;border-color:var(--shell-line)!important}:root[data-workspace-theme=light] .workspace-shell :is(.account-table td,.customer-chat,.customer-conversation-title,.customer-layout>aside,.customer-layout>section){border-color:var(--shell-line);color:var(--shell-text)}:root[data-workspace-theme=light] .workspace-shell :is(.customer-chat.selected,.customer-account.selected){background:var(--shell-active);color:var(--shell-text)}:root[data-workspace-theme=light] .workspace-shell :is(.customer-chat p,.customer-chat small,.customer-account span,.customer-account small,.account-table p,.management-note,.customer-hint,.customer-composer small,.customer-details label,.customer-conversation-title p,.customer-top p,.customer-welcome p){color:var(--shell-muted)}:root[data-workspace-theme=light] .workspace-shell .customer-bubble{background:#fff;border-color:var(--shell-line);color:var(--shell-text)}:root[data-workspace-theme=light] .workspace-shell .customer-bubble.outgoing{background:#dff2fc}:root[data-workspace-theme=light] .workspace-shell :is(.customer-secondary,.customer-quick button){background:#e2eaf3;color:#405c77}:root[data-workspace-theme=light] .workspace-shell .customer-welcome h2{color:var(--shell-text)}@media(max-width:900px){.workspace-shell{grid-template-columns:170px minmax(0,1fr)}.shell-brand{padding:14px 10px;gap:7px}.shell-brand strong{font-size:15px}.shell-toolbar{padding:6px 10px;gap:5px}.shell-tools{gap:6px}.shell-user-trigger span{max-width:120px}.shell-appearance>svg{display:none}.shell-breadcrumb>span:not(.shell-connection){display:none}}@media(max-width:600px){.workspace-shell{grid-template-columns:64px minmax(0,1fr)}.shell-sidebar-note,.shell-nav-item>span:not(.shell-tooltip),.shell-brand>strong{display:none}.shell-brand{padding:14px 16px}.shell-user-trigger span{max-width:80px}.shell-user-trigger>svg,.shell-connection{display:none}.shell-tools select{max-width:85px;font-size:11px}.shell-tabs{padding:6px 10px}}.shell-content{display:flex;flex-direction:column}.shell-page{flex:1;height:auto}.shell-content>.banner,.shell-content>.error{flex-shrink:0}:root[data-workspace-theme=light] .workspace-shell .management-menu{background:#fff;border-color:#d5dfea}:root[data-workspace-theme=light] .workspace-shell .management-menu button{color:#25364a}:root[data-workspace-theme=light] .workspace-shell .management-menu button:hover{background:#e0f2fc}:root[data-workspace-theme=light] .workspace-shell .customer-chat:hover{background:#edf3f9}.customer-accounts-heading{flex-wrap:wrap}:root[data-workspace-theme=light] .workspace-shell .customer-account{color:var(--shell-text)}:root[data-workspace-theme=light] .workspace-shell .customer-filters button{color:#526b85}:root[data-workspace-theme=light] .workspace-shell .customer-filters button.selected{color:#087b9f;background:#e0f2fc}:root[data-workspace-theme=light] .workspace-shell .customer-actions a{color:#087b9f}